Facility Manager’s Manual Quotes

"Facility Manager's Manual by Rod Heckelman, a club insider. He understands and identifies overarching issues and principles of Club management while sharing practical insights for dealing with day to day problems. Well worth reading."
Alan Schwartz, Chairman TCA Holdings, LLC

“I wish when I became a facility manager 10 years ago this manual was available- I probably would have hair today. Really- this manual is a must read for every new manager to managers “who have been there done that”. The Facilities Manager’s Manual gives you a comprehensive look at being a successful manager in the industry. You will find gold nuggets that you can implement on every page that will make you successful and your organization more dynamic and effective. “
Mike Woody, Executive Director, Midland Community Tennis Center, Midland, MI Voted Best Tennis Town In America for 2009
USPTA / PTR

"The Facility Manager's Manual is a FANTASTIC guide to run and grow your tennis business in the most effective way. It will give you a better perspective on how to be a more consistent at your job, and that is the trade mark of a good manager".
Jorge Andrew, Director of Operations, Lexington County Tennis Complex, Lexington, SC
PTR and USPTA Master Professional

"The TIA's Facility Manager's Manual is relevant and practical for day to day operations for any successful tennis facility. Key areas of personnel and program management are covered in detail."
Ajay Pant, National Tennis Director, Midtown Athletic Clubs
USPTA & PTR Master Professional

Download the manual here